HSBC
Description of charges
Card Misuse
Charge: Look Online For Breakdown.
Recall S/0 and D/D
Total Charges
Unpaid Item
Contact Details
REGISTERED ADDRESS: -
HSBC BANK PLC
8 CANADA SQUARE
LONDON
E14 5HQ
DATA PROTECTION ACT
HSBC Bank Plc
Service Quality Team
Arlington Business Centre
Millshaw Park Lane
Leeds
LS11 0PP
Tel 08456 028006
Fax 08001696143
PRELIM LETTER & LBA
Colin Langdale,
Senior Service Quality Officer
Arlington Business Centre
Millshaw Park Lane
Leeds LS11 0PP
COMPLAINTS DEPARTMENT EMAIL ADDRESS: -
CUSTOMER SERVICE/COMPLAINTS CONTACT NUMBER: -
Complaints 0800 88 11 55
Customer Service 08457 404 404
INTERNET BANKING WEBSITE: -
HOW TO OBTAIN YOUR STATEMENTS ON LINE: -
Click on “My Accounts” choose the account that you wish to deal with and then click on “My Statements” this will give you online access to up to 6 years of statements. (Repeat for each account and use a separate spreadsheet for each account).
Hint: - Watch out for the moving "Prev" button it is replaced by "Next" which takes you back to where you started
OTHER CONTACTS: -
Mr David Lewis ----------------- Tel: - 020 7991 8550 Fax: - 020 7991 4922
Head Of Customer Relations
Customer Relations Department
Level 36
8 Canada Square
London
E14 5HQ
Service Quality Team Direct Telephone Number for the team dealing with reclaiming Bank Charges
08456 028 006
Dyfrig John
Chief Executive
HSBC Bank plc
8 Canada Square
London
E14 5HQ
DG Solicitors
12 Calthorpe Road
Edgbaston
Birmingham
B15 1QZ
Fax 0121 455 2150
0121 455 2111 (Debbie) debbiedaubney@hsbc.com
0121 455 2701 (Rachel) racheltomlinson@hsbc.com
0121 455 2196 (Kate) kateeaves@hsbc.com
0121 455 2206 (Alan) alanburden@hsbc.com
Other Banks
See the Banks page for a list of other banks and credit cards
Created by Me01273 23:02, 28 May 2007 (BST)