Halifax

From Consumer Wiki

Description of charges

Account Maintenance Charge (Changed to "charges as notified")
Interest Debited - Notified previous month
Statement refers to 'Charges as Notified'
Unpaid Cheque
Unpaid DDM
Unpaid Personal Loan

Contact Details

REGISTERED ADDRESS: -

HALIFAX PLC
TRINITY ROAD
HALIFAX
WEST YORKSHIRE
HX1 2RG

DATA PROTECTION ACT LETTER
DSAR Team
10 Carlton Street
Halifax
HX1 2AL

ADDRESS FOR PRELIM / LBA LETTERS

Halifax
Customer Relations
PO Box 548
Leeds
LS1 1WU



COMPLAINTS DEPARTMENT EMAIL ADDRESS: -

customerrelatios@halifax.co.uk


CUSTOMER SERVICE/COMPLAINTS CONTACT NUMBER: -

Geographical - 01422 333880 or 0845 603 7923

General switchboard at Halifax Geographical - 01422 380880


INTERNET BANKING WEBSITE: -

Log On


HOW TO OBTAIN YOUR STATEMENTS ON LINE: -

If you go to the the home page, then to the letters & statements section from there, there is an option to look at archived statements. The statements, letters etc can be stored online in this way for up to 2 years.


OTHER CONTACTS: -

telephone Customer Relations on 0845 603 7923 or a textphone is available to you if you have a hearing impairment, on 0845 600 1750


write to

Halifax plc

Customer Relations

P O Box 548

Leeds LS1 1WU

Fax 0845 128 1385


Halifax Complaints Department

Halifax Plc

Customer Relations

PO BOX 548

Leeds

LS1 1WU


Bank of Scotland (and Halifax):

Andy Hornby

Chief Executive

HBOS plc

The Mound

Edinburgh

EH1 1YZ


OR


Benny Higgins

Chief Executive, Retail Banking

HBOS plc

The Mound

Edinburgh

EH1 1YZ


AndyHornby@HBOSplc.com (Executive)

CaroleReed@halifax.co.uk

shaundoherty@hbosplc.com

PaulMarriott-Clarke@Hbosplc.com

Other Banks

See the Banks page for a list of other banks and credit cards


Created by Me01273 23:01, 28 May 2007 (BST)